Last updated: July 10, 2026
At FINCORP MIDEXA, we are committed to maintaining a transparent loan disbursement, EMI collection, and auto-pay transaction system. Please read our policy regarding loan cancellations, processing fee non-refunds, and EMI double-debit refunds carefully.
Any administrative processing fees, membership fees, or file charges collected during loan application processing are strictly **non-refundable** once processed, irrespective of whether the loan application is ultimately approved or rejected.
In case of a transaction failure, network timeout, or duplicate debit during manual QR code scanning or automated UPI AutoPay (e-Mandate) installments collections [1.2.2]: * The duplicate debited amount will be credited back to the borrower's original bank account automatically within **5 to 7 working days** by the bank [1.2.2]. * Our system will verify the failed status and adjust any incorrect pending ledger logs automatically.
If a borrower wishes to close their loan account before the scheduled tenure (Foreclosure), they can request the final pre-settlement amount at our counter. Once the foreclosure amount is calculated and paid, any extra interest components for the remaining un-elapsed months will be adjusted and waived from the total outstanding amount.
If you face any payment-related discrepancies, double debits, or refund delays, please contact our grievance redressal helpdesk immediately at .
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